Terms of service

Terms and Conditions for Doc STEM

Effective Date: 30-11-2024

Welcome to Doc STEM! By accessing our website or purchasing our products, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using our services.

 

1. General Terms

  • These Terms and Conditions apply to all users of the Doc STEM website, including customers, browsers, vendors, and merchants.
  • By using this site, you agree to be bound by these terms. If you do not agree, please do not use our website.

2. Products and Services

  • Product Description: We strive to provide accurate descriptions of our STEM toys. However, colors, dimensions, and other details may vary slightly due to manufacturing differences or screen settings.
  • Pricing: All prices are listed in Indian Rupees (₹) and are subject to change without prior notice.
  • Availability: Product availability is not guaranteed and may be subject to stock limitations.

3. Order Policy

  • Order Acceptance: Orders are considered final once payment is successfully processed. We reserve the right to cancel any order if:
    • Payment is not completed.
    • Fraudulent activity is suspected.
    • Products are out of stock.
  • Order Confirmation: You will receive an order confirmation email upon successful payment.

4. Payment

  • Payments must be made through our secure payment gateways. Doc STEM does not store any payment details.
  • All payment information is handled by trusted third-party processors.
  • Taxes are included in the listed price unless otherwise stated.

5. Shipping and Delivery

  • Products are shipped within 1–2 business days of order processing. Delivery times may vary depending on the destination.
  • Shipping charges are displayed during checkout and are subject to our Shipping and Delivery Policy.

6. Cancellation, Refund, and Return

  • Orders can be canceled within 24 hours of placement if the product has not been shipped.
  • Refunds are processed in accordance with our Cancellation and Refund Policy.
  • Return requests for defective or incorrect items must be initiated within 7 days of delivery.

7. Intellectual Property

  • All content on the Doc STEM website, including text, images, logos, and designs, is the property of Doc STEM and is protected under copyright and trademark laws.
  • Unauthorized reproduction, distribution, or use of this content is prohibited.

8. User Conduct

By using our website, you agree not to:

  • Post false, misleading, or defamatory information.
  • Interfere with the security features of the site.
  • Engage in activities that could harm the website or other users.

9. Limitation of Liability

  • Doc STEM is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability for any claim related to a product is limited to the purchase price of that product.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. All disputes are subject to the exclusive jurisdiction of the courts of Rajkot, Gujarat.

11. Changes to Terms

Doc STEM reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with the revised effective date.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

  • Address:
    Floor No.: RSN 151/1
    Building No./Flat No.: Block No 17
    Name Of Premises/Building: Madhuban Duplex
    Road/Street: Opp Giriraj Nagar
    Locality/Sub Locality: Raiya Chowkdi
    City/Town/Village: Rajkot
    District: Rajkot
    State: Gujarat
    PIN Code: 360007

  • Phone: +91 97253 71737

Thank you for choosing Doc STEM for your STEM toy needs!