Privacy policy

Privacy Policy for Doc STEM

Effective Date: 30-11-2024

At Doc STEM, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information
When you make a purchase or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (via secure third-party processors)

b. Non-Personal Information
When you browse our website, we may collect:

  • Browser type and version
  • Device information
  • IP Address
  • Cookies and other tracking data

 

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and deliver your orders, including shipping and tracking updates.
  • To communicate with you regarding your purchases, inquiries, or account.
  • To personalize your shopping experience and provide tailored recommendations.
  • To improve our website’s functionality and resolve technical issues.
  • To comply with legal obligations and ensure the security of our platform.

 

3. Sharing of Information

Doc STEM does not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data in the following situations:

  • Service Providers: Trusted partners for payment processing, order fulfillment, and delivery.
  • Legal Compliance: If required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

 

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to:

  • Remember your preferences and cart items.
  • Analyze site traffic and user behavior.
  • Provide faster and more personalized service.

You can manage cookie settings through your browser. Disabling cookies may impact your website experience.

 

5. Data Security

We take the security of your personal information seriously. Measures we use include:

  • Encryption of sensitive data during transmission (e.g., SSL).
  • Regular monitoring of our systems for vulnerabilities.
  • Restricted access to personal data by authorized personnel only.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

 

6. Your Rights

As a user, you have the right to:

  • Access and Correct: Review and update your personal information.
  • Withdraw Consent: Opt out of marketing communications at any time.
  • Request Deletion: Request the removal of your data, subject to legal or business needs.
  • Complain: File a complaint with the appropriate data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us using the details below.

 

7. Third-Party Links

Our website may contain links to third-party websites. Doc STEM is not responsible for the privacy practices of these websites. We encourage you to read their privacy policies when visiting.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

  • Address:
    Floor No.: RSN 151/1
    Building No./Flat No.: Block No 17
    Name Of Premises/Building: Madhuban Duplex
    Road/Street: Opp Giriraj Nagar
    Locality/Sub Locality: Raiya Chowkdi
    City/Town/Village: Rajkot
    District: Rajkot
    State: Gujarat
    PIN Code: 360007

  • Phone: +91 97253 71737

We are committed to addressing your concerns promptly and transparently.